Lee Smith, ND

Seth’s Blog

• What does “shortly” mean?
  When a client or customer asks when a project is going to be done, an answer offered might be, “soon” or “shortly.” Frustration ensues. It ensues because “shortly,” means: “I’m not sure” and “I don’t want to be responsible” and “you shouldn’t ask.” It creates little in the way of connection, and doesn’t project confidence, […]
• Dancing with belief
  All of us believe things that might be inconsistent, not based on how the real world actually works or not shared by others. That’s what makes us human. There are some questions we can ask ourselves about our beliefs that might help us create the change we seek: Is it working? If your belief is […]
• Crossing from the early adopters to a larger group
  I’ve blogged many times about the chasm. That’s Geoffrey Moore’s term for the gap between the small part of the market populated with people who like to go first, and the larger group of people who want to get involved with something that’s proven, popular and effective. The early adopters ask, “is it new?” The […]